Before you start
This takes 20 to 30 minutes and asks you to do a small piece of real work. That is deliberate. We would rather read fifty considered applications than five hundred generic ones, and the questions below are the ones a resume cannot answer.
Your answers save in this browser as you type, so you can close the tab and come back. Nothing is sent to us until you press the button at the bottom.
The work
Answer these in your own words. We are reading for how you think, not for length, and a generic answer is worse than a short one.
The CEO has a client call, a podcast recording, and a conference flight that all land in the same afternoon after a reschedule. How do you decide what moves, and who do you tell?
An email arrives from someone claiming to be an existing client asking the CEO to urgently review a shared file. What do you check before it reaches him?
You open the inbox to five messages: a podcast guest asking to reschedule, a conference sponsorship invoice, a newsletter, a client asking for a call this week, and a vendor cold pitch. In a few sentences each, say what you would do with every one.
Describe the busiest executive calendar you have managed. What tools did you use, and what was your system for keeping it accurate?
Quick questions
Ten of them, a few minutes at most. Pick the best answer. We are not testing trivia, and getting a few wrong will not disqualify you.
We use AI every day and we expect you to. Tell us honestly how you used it on this application: which tool, on which parts, and what you changed afterwards. "I did not use it" is a completely fine answer. What we cannot work with is a no when the writing says otherwise.
Tell us something unique about you that will not show up anywhere else in this application. A hobby that got out of hand, something you build or collect or compete in, a language, a detour in your career, an unpopular opinion about our industry. Or, if you have an idea for how we should be working, tell us that instead. Optional, and there is no right answer.
How you work: our core values
Patient safety comes first here, ahead of deadlines, clients and convenience. After that we hold eight standards: role competence, client and team trust, ownership, judgment under ambiguity, growth and coachability, rigor and attention to detail, proactive risk anticipation, and innovation that never trades away what we protect. These questions are how we learn whether that is how you already work.
Give us real examples from your own work. Specific and honest beats polished.
Standard: Patient safety comes first
Tell us about a time you raised a safety, quality or compliance concern when it was inconvenient: it cost a deadline, annoyed a client or a boss, or you were not sure it was big enough to mention. What was it, who did you tell, and what happened? If you have never done this, tell us about the time you should have and did not.
Standard: 3. Ownership
Describe a gap or problem that was clearly nobody's job, which you noticed and closed. What did you do, did you ask permission first, and what changed because you were involved?
Standard: 5. Growth and coachability
What is the most useful critical feedback you have received? Quote it as closely as you can, tell us how it felt at the time, and tell us specifically what you do differently now.
Standard: 4. Judgment under ambiguity
Tell us about a decision you made without all the information you wanted. What were the two or three ways to read the situation, which did you pick and why, and in hindsight was it the right call?
Work sample file
Optional but strongly encouraged: attach one real piece of your work. A redacted report, test plan, project plan, proposal, scope of work, article, or a set of posts. Remove anything confidential; we never want a client's material. PDF, Word, text or image, up to 10 MB. If you skip it, tell us why in a sentence.
We use what you send here only to evaluate you for this and future roles. We do not sell or share it.
